Partner Adoption Workshop 2016 Recap

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Accelerate Time-to-Value with a Customer Adoption Practice

The importance of customer adoption and its direct correlation to revenue and retention cannot be underestimated, particularly for companies whose business models and practices are vying to compete in the service-based economy. For these companies (and their partners), ensuring revenue growth and long-term viability rests on managing the customer journey and driving value realization at every stage of the lifecycle — from the point of welcoming a new customer to their go-live date, and through each and every renewal, up- and cross-sell opportunity.